Terms of Service

1. Agreement to terms

These Terms of Service ("Terms") govern your access to and use of the OneStaff.ai website, products and services (the "Service"). By accessing or using the Service, you agree to these Terms. If you are using the Service on behalf of an organisation, you represent that you are authorised to bind that organisation.

2. The Service

OneStaff.ai provides an AI workforce platform that performs business operations and workflows you configure. We may update, improve or change features over time. A separate order form or master agreement may govern paid, enterprise use and, where it conflicts with these Terms, that agreement controls.

3. Accounts

• You must provide accurate information and keep your credentials secure.
• You are responsible for all activity under your account, including by your users.
• You must be at least 18 and able to form a binding contract.

4. Acceptable use

You agree not to, and not to permit others to:

• Use the Service unlawfully or to violate the rights of others.
• Upload malicious code or attempt to disrupt or gain unauthorised access to the Service.
• Reverse engineer, resell or copy the Service except as permitted by law.
• Use the Service to generate unlawful, deceptive, infringing or harmful content.
• Use outputs in high-risk settings without appropriate human oversight.

5. Your data and AI output

As between the parties, you retain all rights to the data you submit ("Customer Data") and to the outputs generated for you ("Output"). You grant us the limited rights needed to operate the Service and perform the tasks you configure. You are responsible for your Customer Data and for reviewing Output before relying on it. Given the nature of AI, Output may be inaccurate or incomplete and should be checked for important decisions. Our handling of personal data is described in our Privacy Policy.

6. Fees

Paid plans are billed per your order form or the pricing presented at sign-up. Fees are non-refundable except as required by law or expressly stated. We may change pricing on renewal with reasonable notice. You are responsible for applicable taxes.

7. Intellectual property

The Service, including its software, models, design and trademarks, is owned by OneStaff.ai and its licensors and is protected by law. Except for the rights expressly granted to you, no rights are transferred. Feedback you provide may be used by us without obligation to you.

8. Disclaimers

The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted, error-free or that Output will be accurate.

9. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability arising out of or relating to the Service will not exceed the amounts you paid to us in the twelve months before the event giving rise to the claim. Nothing limits liability that cannot be limited by law.

10. Term and termination

These Terms apply while you use the Service. You may stop using it at any time. We may suspend or terminate access if you breach these Terms or to protect the Service. On termination, your right to use the Service ends; sections that by their nature should survive will survive.

11. Governing law & changes

These Terms are governed by the laws applicable at OneStaff.ai's principal place of business, without regard to conflict-of-laws rules. We may update these Terms; material changes will be posted here with an updated date, and continued use means acceptance.

12. Contact

Questions about these Terms? Contact info@onestaff.ai.